Step-by-step demonstration
How to enter your USA shipping address
When you buy from a US online store, enter the USA address assigned to your GXS account in the retailer's Shipping Address section. Your billing address may be different.
Example checkout form
The example below shows where the fields go. Do not copy the sample name or customer code. Confirm every field against the address shown in your account before ordering.
Address line 1: 4350 NE 5th Terrace
Address line 2 / Apt / Suite: Bay 3 + YOUR ASSIGNED CUSTOMER ID (only if your portal instructs this format)
City: Oakland Park
State: Florida (FL)
ZIP code: 33334
Country: United States
Phone: Use the US contact number displayed in your GXS account
Illustration based on the partner's warehouse location; the account's current address, name format, suite instructions and phone number take precedence.
Follow these five steps
Register through GXS and open the US mailbox details in your account.
Add items to your cart and proceed to checkout.
Paste the exact assigned warehouse details, including your unique mailbox/customer identifier in the field specified by your portal.
Use your own valid billing information for your payment method. Do not substitute the warehouse address as your billing address unless it is genuinely correct.
Keep your retailer's order number and tracking number. Check your GXS account for package instructions and any required pre-alert.
Common mistakes to avoid
- Leaving out your unique mailbox/customer identifier.
- Using the Jamaica pickup address as the USA delivery address.
- Copying an example address without confirming your own account instructions.
- Confusing billing address with shipping address.